Account support
Sign in to open a private support ticket and follow the conversation in your account.
Open support ticketsAccount support
How can we help?
Get help with your account, desk-concert videos or generation tasks. Include the task ID and, for billing questions, the order ID.
Contact by email
For account access problems or a private billing question, use our published support address when available.
support@tinydesk.proBilling & refund requests
If a charge looks incorrect or a generation failed, send the details below. We will review the transaction and the applicable terms before confirming any refund or credit adjustment.
- The email used for your account.
- Order number, charge date and amount, if available.
- What went wrong, plus the generation task number for a failed result.